Well Sheila, many people would wish MTN will improve upon what Spacefon and Areeba have done so far (even though they did not really do anything but in my opinion, ripped the Ghanaian off). But its only a wish and since MTN is not a horse...
You can find out for yourself on the internet about the services of this MTN in some African countries, from as far back as 1995 when they started in South Africa. There are several complaints about their arrogance, false advertising, unfulfilled promises, etc., etc.
One person complained: "THE CALL CENTRE AGENTS LACK THE NECESSARY CLIENT ETHICS THAT NEEDS TO BE DISPLAYED.THEY HAVE VERY POOR LISTENNG SKILLS,..."
To help you with out, go check out these links:
http://www.hellopeter.com/the_comment.asp?recid=95669http://www.cellular.co.za/africa/south-africa/mtn/mtn-details.htmhttp://blogs.24.com/ViewComments.aspx?blogid=e876969d-2085-44ce-a7c0-7efa64a1027f&mid=bfac797b-95c5-4e91-9c5d-8177dc21bfd3I have this advice for them; as its said in Akan: "Wo nntumi 'spell' a, mennturo!". Literally translated "if you can't spell, don't write!"